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01 QUALITY MANAGEMENT SYSTEM

The organization successfully operates an effective and efficient quality management system that fully complies with the requirements of the international standard GOST R ISO 9001–2015.

Having a certified quality management system demonstrates our commitment to:

continuous improvement of processes and products;
meeting established requirements;
increasing customer satisfaction;
regulatory compliance.

02 QMS
MANAGEMENT

The organization's CEO provides ongoing management of the quality management system, which ensures:

Key Benefits:

Integrity and strategic focus of the system
Integration of processes at all management levels
Allocation of necessary resources for QMS development
Building an effective system based on a process approach

Management actively promotes the involvement of all employees in achieving quality goals and creating a culture focused on continuous improvement.

03 PROCESS APPROACH
IN THE QUALITY MANAGEMENT SYSTEM

Our management system is based on a modern process-based approach that enables us to achieve strategic goals through the effective interaction of all organizational elements. We have identified 15 key areas of activity that form a single, cohesive mechanism.

This approach allows us to ensure synergy between all elements of the organization, optimally allocate resources, and continuously improve our activities to achieve maximum results.

04 BUSINESS PROCESS MANAGEMENT
AND MONITORING SYSTEM

In an organization, each business process has a clearly defined target state and key performance indicators (KPIs), the achievement of which is ensured through the implementation of transformation projects.

To monitor results, a multi-level monitoring system has been implemented—monthly, quarterly, and annually. Continuous process improvement is supported through audits, operational performance assessments, and employee suggestions for improvement.

05 DIGITAL CIRCUIT
FOR MANAGING
OPERATIONAL
PROCESSES

To effectively manage operational activities, the company has implemented a comprehensive digital ecosystem:

Bitrix24 is a tool for operational task management and execution control, enabling task assignment and deadline monitoring, employee collaboration, and task status tracking.

Obsidian is a centralized data management and consolidation system that provides a single space for tasks and projects, analytics and reporting, and strategic planning tools.

Automatic data synchronization Between platforms ensures seamless processes and reliable information at all management levels.

06 CONTINUOUS
IMPROVEMENT

To effectively manage operational activities, the company has implemented a comprehensive digital ecosystem.

Bitrix24 is a tool for operational task management and execution control, enabling task assignment and deadline monitoring, employee collaboration, and task status tracking.

Obsidian is a centralized data management and consolidation system that provides a single space for tasks and projects, analytics and reporting, and strategic planning tools.

Automatic data synchronization between platforms ensures seamless processes.

Company documentation

Company
documentation